{"id":14453,"date":"2019-03-08T10:54:57","date_gmt":"2019-03-08T10:54:57","guid":{"rendered":"https:\/\/clinicacemtro.com\/?p=14453"},"modified":"2020-12-10T14:15:41","modified_gmt":"2020-12-10T14:15:41","slug":"satisfaccion-general-aumenta-pacientes-2018","status":"publish","type":"post","link":"https:\/\/www.clinicacemtro.com\/en\/satisfaccion-general-aumenta-pacientes-2018\/","title":{"rendered":"El nivel de satisfacci\u00f3n general de nuestros pacientes aumenta en 2018"},"content":{"rendered":"<p>Un a\u00f1o m\u00e1s el informe global emitido por Quod Solutio con resultados de 2018 pone de manifiesto el <strong>alto nivel de satisfacci\u00f3n de los pacientes de Cl\u00ednica CEMTRO<\/strong>.<\/p>\n<p>Las experiencias y opiniones de los pacientes se han recogido a trav\u00e9s de un total de <strong>2.586 encuestas<\/strong>, las cuales reflejan un <strong>aumento respecto a 2017<\/strong><strong> en todas las \u00e1reas<\/strong>.\u00a0Al igual que en los resultados de 2018, los aspectos mejor puntuados por los encuestados son la<strong> atenci\u00f3n y profesionalidad del personal <\/strong>y los servicios mejor valorados son<strong> Hospitalizaci\u00f3n y Quir\u00f3fano<\/strong>.<\/p>\n<p><strong>Quir\u00f3fano<\/strong> se mantiene como el servicio mejor valorado en las puntuaciones medias de satisfacci\u00f3n global, pasando de 9,3 en 2017 a <strong>9,4 puntos<\/strong> en 2018. Le siguen de cerca <strong>Hospitalizaci\u00f3n<\/strong>, <strong>Fisioterapia<\/strong> y <strong>Hospital<\/strong> <strong>de D\u00eda<\/strong> con <strong>9,3<\/strong>, <strong>9,1<\/strong> y <strong>9,1<\/strong> puntos respectivamente. El servicio que ha experimentado un <strong>mayor aumento<\/strong> en las puntuaciones medias de satisfacci\u00f3n global respecto al a\u00f1o 2017 es <strong>Fisioterapia<\/strong>, que ha pasado de un 8,8 a un 9,1.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-14538\" src=\"https:\/\/www.clinicacemtro.com\/wp-content\/uploads\/2019\/03\/grafica_Arti\u2560\u00fcculo-Web-copia.jpg\" alt=\"\" width=\"2134\" height=\"1813\" srcset=\"https:\/\/www.clinicacemtro.com\/wp-content\/uploads\/2019\/03\/grafica_Arti\u2560\u00fcculo-Web-copia.jpg 2134w, https:\/\/www.clinicacemtro.com\/wp-content\/uploads\/2019\/03\/grafica_Arti\u2560\u00fcculo-Web-copia-600x510.jpg 600w, https:\/\/www.clinicacemtro.com\/wp-content\/uploads\/2019\/03\/grafica_Arti\u2560\u00fcculo-Web-copia-300x255.jpg 300w, https:\/\/www.clinicacemtro.com\/wp-content\/uploads\/2019\/03\/grafica_Arti\u2560\u00fcculo-Web-copia-768x652.jpg 768w, https:\/\/www.clinicacemtro.com\/wp-content\/uploads\/2019\/03\/grafica_Arti\u2560\u00fcculo-Web-copia-1024x870.jpg 1024w\" sizes=\"auto, (max-width: 2134px) 100vw, 2134px\" \/><\/p>\n<p>Los<strong> \u00edndices de recomendaci\u00f3n de los pacientes tambi\u00e9n aumentan<\/strong> en todas las \u00e1reas analizadas respecto al a\u00f1o anterior, siendo <strong>Hospitalizaci\u00f3n<\/strong>\u00a0y <strong>Quir\u00f3fano<\/strong>\u00a0los servicios que han obtenido un mayor \u00edndice de recomendaci\u00f3n por parte de los pacientes.Las \u00e1reas de <strong>Hospitalizaci\u00f3n<\/strong>, <strong>Hospital de D\u00eda<\/strong>\u00a0y <strong>Quir\u00f3fano<\/strong>\u00a0son las que obtienen <strong>mayores \u00edndices de fidelidad de los pacientes<\/strong>.<\/p>\n<p>El estudio refleja el <strong>importante valor<\/strong> que para Cl\u00ednica CEMTRO suponen sus <strong>trabajadores<\/strong>, ya que en todos los departamentos analizados <strong>los aspectos mejor valorados por los pacientes han sido la atenci\u00f3n y la profesionalidad del personal<\/strong>, tanto sanitario como administrativo y de apoyo.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Un a\u00f1o m\u00e1s el informe global emitido por Quod Solutio con resultados de 2018 pone de manifiesto el alto nivel de satisfacci\u00f3n de los pacientes de Cl\u00ednica CEMTRO. Las experiencias y opiniones de los pacientes se han recogido a trav\u00e9s de un total de 2.586 encuestas, las cuales reflejan un aumento respecto a 2017 en&#8230;<\/p>\n","protected":false},"author":2,"featured_media":14754,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[558],"tags":[596],"class_list":["post-14453","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias-en","tag-satisfaccion-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Alto nivel de satisfacci\u00f3n de los pacientes - Cl\u00ednica CEMTRO<\/title>\n<meta name=\"description\" content=\"El informe global emitido por Quod Solutio con resultados de 2018 pone de manifiesto el alto nivel de satisfacci\u00f3n de los pacientes de Cl\u00ednica CEMTRO.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.clinicacemtro.com\/en\/satisfaccion-general-aumenta-pacientes-2018\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Alto nivel de satisfacci\u00f3n de los pacientes - 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